Testimonials

Jamie was right on time, very friendly and professional. Answered all my questions and did a thorough check of my system. Much appreciated.”

– Eddie P., Google Review

Honest and dependable– two qualities which are far lacking in today’s society. Thanks for coming out on a Saturday and getting us cool again!”

– Morgan L., Google Review

Nick did an excellent job today! He was prompt and very courteous. He kept me informed of the procedures completed and issues that we could address. We are very happy with Climate Control Systems!”

– Beverley G., Google Review

Jason is awesome. I feel like this is a company that really cares about their customers.”

– Bill S., Google Review

Nick was very professional from the call to tell me when he would arrive until he left. He was very systematic in finding the problem while willing to answer questions about what he was doing. Great to have heat again! Thanks, Nick.”

– David B., Google Review

Great service. Jason made certain by calling later to make sure everything was working properly.”

– William S., Google Review

My 10-year-old AC unit went out at 5:30pm on one of hottest days in June 2018. I called Climate Control Systems for my first time ever. I received a call back in minutes. The person explained my options, and I elected for next-day service, which I thought best to purchase the Member Club service to have the system checked out since it had been 10 years. The next day, I received several phones calls from the scheduling desk per my request of when the field services would arrive. The field service person called and provided me a 30-minute arrival estimate, which provided me time to travel from my work to my home. Two technicians arrived shortly after I did. They performed the diagnostics and repaired the problem and performed the bi-annual check-up and cleaning all in a short period. My AC unit is now working very well. The two field service technicians were very professional and explained all activities to me. Many thanks to them and to all others involved. This experience of the communications from the beginning to the end is the EXCACT method that I desired. Kudos to all. “

– Jim F., Google Review

Jason showed up on time and was knowledgeable about our unit. His first troubleshooting had us cool for a few days, but the problem reoccurred. When we called about the unit acting up again, Jason came back and honored his 30-day guarantee to make sure we were taken care of. Troubleshooting is never an exact science, but it was reassuring that Jason knew exactly what to do each step of the way! Been running at a crisp 71 degrees ever since! Fully recommend!”

– Brint R., Google Review

I’m glad I visited their website and completed a request for service. The next day, I got a call first thing in the morning. They sent someone out the same day. He repaired everything, and I’m very happy that everything is now working thanks to this company. I came back from vacation almost at midnight and noticed that the central AC was not working. I put the request on their website, and everything was done the next day. They even offer like a warranty period and services to keep this working. Thanks!!!!”

– JE MF, Google Review

Only good stuff to say about today’s experience with Jason. He called before coming, arrived on time, was pleasant, knowledgeable, thorough, and very professional in every way — a 5-star rating earned and deserved. We will definitely continue our relationship with Climate Control Systems for any HVAC-related needs in the future.”

– Brian G., Google Review

Excellent service. They arrived within 20 minutes of my call and had everything fixed within 2 hours. Very professional and clean. Would absolutely recommend again. Our technician, Nick W., was thorough and extremely knowledgeable.”

– Angie M., Google Review

Our air conditioner quit working on Saturday night. I called Climate Control Systems on a Sunday morning. Not only was Jason prompt and very polite, but he also took the time to educate us on our system. We signed up for a service contract with him also. I have been a homeowner for many years, and I have never had such great service! Thank you, Jason, for taking care of us! We will send you customers and sing your praises!”

– Liesl A., Google Review

We had just spent the night without AC and temperatures well into the 80s. I called Climate Control Systems at 8:30 fearing we would have to replace the AC unit here in the middle of summer. Jason found the problem and had us up and going in less than an hour. A bad capacitor and a total bill of around $300. I would highly recommend Climate Control Systems and plan to contact them in the fall to replace the unit.”

– Eddie D., Google Review

Jason worked diligently trying to find the cause of our problem. Problem is resolved. Excellent serviceman!!! Very professional and personable!”

– Shirley T., Google Review

We called everyone on Google. Climate Control Systems came recommended for commercial HVAC repairs. Chris came earlier than expected, which was awesome since it was already pushing 80 outside and the air conditioner was not working. He was polite and friendly. Got right to work and had our system cooling in less than 45 mins! They will be my HVAC service provider from now on. Highly satisfied customer!”

– Elizabeth A., Google Review

Nick and Jason are very considerate and always do a professional job. They are a part of the reason I use Climate Control Systems as my heating and air provider.”

– May Y., Google Review

Our first time using Climate Control Systems. Called with a problem, and Jason was out the same day (ahead of schedule) and diagnosed the problem. He had to order parts and return (again ahead of schedule). Repairs were made promptly. Jason is very professional and courteous!”

– Nick P., Google Review

Heat went out in the middle of the night. Called Climate Control Systems, and Chris showed up in about an hour. He was very respectful and quick to get the heat going. We had heat about ten minutes after he arrived. Then he checked to make sure everything was working properly and did not charge us an arm and a leg, even though it was on a Sunday during icy weather.”

– James B., Google Review

Very professional! I have had to use their service several times over the last year. I had the service contract, which was well worth it. Three Climate Control Systems technicians have worked on my heat pump and all were very knowledgeable and professional. They have always been on time as well. I would highly recommend Climate Control Systems.”

 – Smith, Google Review

This company has a professional and courteous staff. I highly recommend them to anyone who is in need of HVAC services. They are truly a top-notch company.”

– Julie W., Google Review

We had just moved into our new home when the heater motor went out — and it was freezing outside. After being told by a few other HVAC service companies that it would be weeks before they could come, we stumbled across Climate Control Systems in Hickory, NC. The same or next day, Nick showed up in the freezing cold rain. He quickly located the problem as being a burned-out motor and had a new one overnighted immediately. Within a few more days, we had heat. Nick never once tried to push anything on us that we did not need. He even told me I did not need a few things I had inquired about.”

We were so impressed with Nick and Climate Control Systems that we asked to sign a service agreement while Nick was here fixing the heater. We have since had Nick and his father, Jason, come back out to install an ultraviolet light to clean bacteria from the unit’s coil and install a new Merv filter. The discount we received for both service visits was certainly helpful. We look forward to seeing Nick and Jason at our regular bi-annual visits.

Climate Control Systems is a great company to deal with. Everyone from the person who first answers the phone to the other office workers and service people are kind, professional, knowledgeable, fast and friendly. I get the feeling they really do care about their customers.

All around great guys, great service and great work – can’t be beat!”

– Tim and Dixie H., Google Review

Called Climate Control Systems at 9am and got a same-day service appointment to deal with an inoperable multi-zone heat pump. Technician called 20 minutes before arrival at my door at noon. Located a blown 12-year-old transformer fuse, which he replaced. We were back in business within 15 minutes of his arrival. He stayed long enough to make certain all was performing as it should. Bottom line: Climate Control Systems provided very timely, professional, efficient service at a very fair price. I can honestly recommend Climate Control Systems to whomever is in need of the services they provide.”

– Steve W., Google Review

Climate Control Systems really saved me and my family! First good cold night of 2017, our furnace goes out. Called up Climate Control Systems, and Jason shows up, ahead of schedule and on the weekend! Gets us back in business in no time; now I’m sweating!!! Don’t hesitate to give these folks a call! We’ll be buying the annual service agreement as well! 10-star service!!!”

– Derek K., Google Review

Technician was very prompt and helpful. Gave us several possibilities for diagnosis, took his time over several visits and fixed the problem. Highly recommend.”

– Phillip S., Google Review

I highly recommend Climate Control Systems for all of your heating and air conditioning needs. Nick was very friendly and very professional. He did an outstanding job, and we will definitely be using them again if we have any other issues! Thanks, Nick and Climate Control Systems!”

– Tommye W., Google Review

This company is the best! The technician knows his stuff, the office staff is friendly and knowledgeable, and they are honest. I highly recommend Climate Control Systems.”

– Babs M., Google Review

Very professional technicians and a very friendly and helpful staff in office. Check plus. Great job fixing and servicing my furnace. Thank you.”

– Roger C., Google Review

We recently received several bids on replacing the heat pump for our house. The prices were similar, but Climate Control System’s bid included more efficient equipment. The instillation was done in one day, and all of the employees were pleasant and competent. We are very pleased with the new heat pump and glad that we went with them.  We had our first encounter with Climate Control Systems several years ago when they installed a mini-split cooling system in our bedroom, so now they maintain all of our heating/air conditioning systems.”

– Ken B., Google Review

Very professional, fair price, and excellent service! Great old-fashioned business values! I wanted to give a great thanks to the folks at Climate Control Systems. My air conditioning unit had stopped working unexpectedly during one of the hottest days of the summer. I had called the company who had originally installed the unit and they would not come out for several days. The girl I spoke to at Climate Control Systems was so accommodating, and they rearranged their schedule so that they could send someone that day. Not only did they fix a problem caused by an incorrectly installed part, but they were also able to help me with another problem.”

– Richard M., Google Review

Climate Control Systems is a family-run business focused on customer service. I would recommend them to anyone and will rely on them for all my HVAC needs in the future.”

– H. K., Google Review

Very professional. Chris provided amazing service, more than what I was expecting, at a fair price. Very good service and knowledge of problem.”

– Oscar D., Google Review

Always professional, always on time and great customer service when I call! Climate Control Systems in Hickory rocks!!”

– Gina M., Google Review

Thank you, David and Nick, for your great service. Always a very knowledgeable and friendly service!!”

– Zella G., Facebook Review

Extremely good service. Well pleased with unit installed. Everyone we dealt with very nice, polite and helpful.”

– Rovin P., Facebook Review

Nick with Climate Control Systems serviced my heat pump today and did a great job as usual. Always on time and very professional.”

– Jedd and Kathy D., Facebook Review

Great experience! Got a tech here within a few hours and AC was fixed very quickly. Email communication was outstanding. Email confirmation of appointment, tech on the way email with his picture, instant email of invoice, and a follow-up email with information if I have any concerns. I got a referral discount, and my referrer got a gas card for the same amount! Other companies need to take note of this business because this is how you should run a company. 5-star treatment.”

– Mark B., Facebook Review

Jason was very quick to respond and was able to detect the problem. Ordered parts needed before he left. Very pleased.”

– Belinda A., Facebook Review

We are very impressed with Climate Control Systems. They have gone above and beyond the job at our rental house. We really appreciate all the work they have done and would highly recommend them.”

– Pamela R., Facebook Review

Highly recommend this company! Nick has serviced our house twice now, and I feel like I can trust him and Climate Control Systems. I appreciate you guys and thank you for helping us and being honest with us! Won’t give my business to anybody else.”

– Rich W., Facebook Review

Jason was very professional and got right to work. He figured out the problem and fixed it. He had to unscrew a panel in the wall and climb into the attic. He didn’t complain or even seem bothered by that. Great customer service.”

– Cathy R., Facebook Review

I liked how quickly Jason came out to fix my heat and left me with some knowledge and good advice with my heat working great. Great guy and very knowledgeable! Highly recommend Climate Control Systems.”

– Cody M., Facebook Review

Very positive, professional and friendly company! I contacted 10 companies in the surrounding area, and I am so happy that I found Climate Control Systems. Customer service was excellent. Installation went smoothly. Quick to respond, and the price was amazing!”

– Katie H., Facebook Review

Climate Control Systems repaired our AC this morning. Chris, the service tech, was GREAT at explaining what wasn’t working, what needed to be replaced, and what could be added to improve the unit’s efficiency/longevity of compressor. I HIGHLY recommend Climate Control Systems. Thankfully our upstairs is cooling off now.”

– Joni F., Facebook Review

Chris was very knowledgeable and easily answered all of our questions. We made the decision to buy a new unit and feel great about buying from Climate Control Systems.”

– Barbara W., Facebook Review

Simply put, best around. Excellent and courteous techs who explain everything to you and why. Would not use anyone else. Thanks to the whole crew!”

– Jerry B., Facebook Review

They were quick to respond and immediately identified the problem with my AC. The prices seem fair, and the technician was very polite. I would gladly recommend using them.”

– Chris S., Facebook Review

Chris is an excellent technician who is very knowledgeable, kind, and patient. Quite a shining star for Climate Control Systems.”

– P. Moore, Facebook Review

They did an awesome job on my mom’s AC unit. Chris went above and beyond to make mom happy! “

– Bev G., Facebook Review

Climate Control Systems sent Nick to our house to service our air conditioner. Nick was on time and courteous. He explained everything he was doing and the services provided by the company. I would highly recommend Climate Control Systems for your heating and cooling needs. Definitely a 5-star rating.”

– Richard D., Yelp Review

I have received excellent service and installations from Climate Control Systems for many years. Very honest and dependable company.”

– R. Bowen, BBB Review

Jason did a good job today. He had to crawl under my house to fix a vent pipe that had been damaged when my water heater sprang a leak and water ran down into the pipe.”

– Gary R., BBB Review

Nick checked and maintained the heater today. He was very professional and did a great job!”

– Alicia A., BBB Review